Meaning And Interpretation

At Astroadvicepriyanka, we want to ensure that the terms used in this document are clear. Words starting with a capital letter have specific meanings, and these definitions apply whether used in singular, plural, or in different contexts.

Meaning

• Country: Refers to the jurisdiction of India, establishing the legal framework for our operations and interactions.
• Company: Refers to Astroadvicepriyanka. Throughout these terms and conditions, “the Company,” “We,” “Us,” or “Our” refers to Astroadvicepriyanka.
• Device: Any electronic gadget that can connect to and use our Service, such as a computer, smartphone, or tablet.
• Feedback: Refers to the suggestions, ideas, or comments shared by visitors or clients regarding our Service through comments, whatsApp messages or the Contact Us page.
• Service: Refers to our website and the content, information, and features available through it.
• Terms and Conditions: The rules agreed upon by you and the Company when using the Service.
• Third-party Social Media Service: Refers to content or services provided by other companies that may appear on our platform.
• You: The person using our Service, whether an individual or a legal entity.

1. Acceptance of Terms

By accessing or using the Website, booking a session, or using any services offered by Astro Advice Priyanka, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with our Privacy Policy. These terms also meet the guidelines set forth by platforms such as Meta and Google for advertising transparency and privacy compliance.

Acknowledgment

These terms and conditions govern your use of our Service and establish the legal agreement between you and the Company. By accessing and using our Service, you acknowledge that you have reviewed, comprehended, and consented to these terms. Our platform is intended for individuals over 18 years old.

2. Services Offered

Astro Advice Priyanka provides astrological advice, consultations, and related services (the ‘Services’) intended for personal insight, entertainment, and informational purposes. Our services should not replace professional advice, such as legal, medical, or financial guidance.

2A. Intellectual Property Rights

Our services and content are the exclusive property of the Company and the concerned persons. Any reproduction, distribution, or use of our content without prior written consent is prohibited. The Company reserves the right to revoke any granted permissions.

3. Eligibility

To use the Website and book services, you must be at least 18 years of age. By using our Website, you represent and warrant that you are of legal age and fully capable of entering into a binding contract.

4. Booking, Session and Refund Policy

Session Bookings: All astrology consultations or sessions are booked through the Website. You will receive an email confirmation once your booking is complete, along with relevant details about your session.

Rescheduling: If you wish to reschedule your session, you must do so at least 12 hours before your scheduled time. Rescheduling requests within 12 hours of the session may not be accommodated, unless at our discretion.

Cancellations and Refunds: You may cancel or reschedule your session up to 6 hours before the appointment time. If you cancel within this time frame, you are eligible for a full refund. No refunds will be given for cancellations made less than 6 hours before the session. If Astro Advice Priyanka needs to cancel or reschedule your session for any reason, you will be given the option of rescheduling or receiving a full refund.

No-Show Policy: If you do not attend a scheduled session without prior notice (within the 12-hour window), you will not be eligible for a refund or reschedule.

5. Payment Terms

All services must be paid for in advance through the payment methods provided on the Website. By making a payment, you agree to our refund and cancellation policies as outlined in Section 4.

6. Disclaimer of Warranties

Astro Advice Priyanka provides the services ‘as is’ and makes no guarantees regarding the accuracy or effectiveness of any advice or consultation. The information provided is intended to offer insight, but it should not be considered professional advice for matters such as legal, medical, or financial decisions.

7. Limitation of Liability

To the fullest extent permitted by law, Astro Advice Priyanka will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the services or the Website, including but not limited to any errors or omissions in the services.

8. GDPR Compliance and Data Protection

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR). By using the Website and Services, you consent to the collection, use, and disclosure of your personal data as outlined in our Privacy Policy, which complies with GDPR requirements.

Data Collection: We collect personal data such as your name, email address, and payment information to facilitate your booking and provide services.

Data Usage: We only use your personal data for the purpose of delivering services, managing bookings, and communicating with you. We do not sell your personal data to third parties.

Right to Access and Deletion: You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, please contact us at info@astroadvice.co.in

Third-Party Services: We may use third-party services, such as Google Analytics, Google Ads and Meta Ads, that collect information for remarketing purposes. These services use cookies to deliver targeted advertisements based on your behavior on our Website. You have the option to manage cookie preferences through your browser settings.

9. Advertising Compliance

In accordance with advertising policies and regulations of platforms such as Google Ads and Meta, we follow strict guidelines to ensure the transparency of any advertising efforts:

Personalized Ads: We use third-party vendors, including Google and Meta, to deliver ads based on your previous visits to our Website. These ads may appear on Google’s search results or within Meta’s platform.

Cookies and Tracking Technologies: Cookies are used by third-party vendors to track your online behavior and serve ads tailored to your interests. You can opt-out of personalized ads by adjusting the ad settings on Google or Meta or disabling cookies through your browser.

Data Sharing: We do not share personal data with advertising platforms unless necessary for delivering our ads. Your information is securely transmitted and handled as per GDPR compliance.

For more information on how Google and Meta use data, please refer to their privacy policies:

Google Ads: [Google’s Privacy Policy](https://policies.google.com/privacy)

Meta Ads: [Meta’s Data Policy](https://www.facebook.com/policy.php)

10. Intellectual Property

All content on the Website, including but not limited to text, images, graphics, logos, and software, is the property of Astro Advice Priyanka and is protected under intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written consent.

11. User Conduct

You agree to use the Website for lawful purposes only. You are prohibited from:

– Posting or transmitting any unlawful, harmful, or defamatory content.

– Attempting to disrupt the Website’s functionality.

– Using automated systems to access or collect data from the Website without prior written permission.

12. Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or policies of those third-party sites. We encourage you to review their terms and privacy policies.

13. Changes to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the Website after changes are made will constitute your acceptance of the updated terms.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of India.

15. Limitation Of Our Liability

Our content is provided “as is” and “as available.” We do not guarantee the completeness, accuracy, or reliability of the information provided. The Company is not liable for any damages arising from the use of our Service or reliance on our content.

Resolution Of Disputes

If you have any concerns or disputes regarding our services, please contact us first through our Contact Us page to resolve the matter.

Severability and Waiver

• Severability: If any part of these terms and conditions is found to be invalid, the remaining terms will remain in effect.
• Waiver of Rights: Failure to enforce any part of these terms does not constitute a waiver of our right to enforce them in the future.

Interpretation of Translations

In the case of any translation of these terms or the website content, the original English version will prevail in any dispute.

16. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@astroadvice.co.in

Address: First Floor, N-21, Kalkaji, New Delhi, Delhi 110019